Sales Policy

Welcome to BirdStore! Our goal is to provide customers with the best stylus pens for tablets, ensuring a seamless shopping experience. This Sales Policy outlines the terms and conditions regarding purchases, payments, shipping, and other essential details. By making a purchase on birdstore.xyz, you agree to the terms outlined below.

1. Ordering Process

At BirdStore, we strive to make the ordering process as simple and efficient as possible. Customers can browse our collection of high-quality stylus pens, add products to their cart, and proceed to checkout. Before placing an order, please ensure that all shipping and payment details are accurate.

Order Confirmation

Once you complete your order, you will receive a confirmation email with your order details. If you do not receive this email within 24 hours, please contact our customer support team at info@birdstore.xyz.

Order Modification & Cancellation

If you need to modify or cancel your order, please contact us within 12 hours of placing it. Orders that have already been processed or shipped cannot be modified or canceled.

2. Payment Policy

We accept multiple secure payment methods, including:

    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Apple Pay & Google Pay

All payments are processed securely. We do not store your credit card details, ensuring a safe and protected shopping experience.

3. Shipping & Delivery

We offer fast and reliable shipping to customers across the USA and select international locations. Below are our shipping options:

Domestic Shipping (USA)

    • Standard Shipping (5-7 business days): $4.99 or Free on orders over $50
    • Express Shipping (2-3 business days): $9.99

International Shipping

    • Shipping rates vary depending on the destination. Customers are responsible for any customs duties or import taxes.

Processing Time

Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email.

Shipping Delays

We strive to deliver your products on time; however, delays may occur due to weather conditions, customs clearance, or carrier issues. If your order is delayed beyond the estimated timeframe, please contact us for assistance.

4. Return & Refund Policy

Customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day return policy. Please refer to our [Refund and Returns Policy] for detailed instructions on how to return an item.

5. Product Availability & Pricing

We continuously update our inventory to provide the best selection of stylus pens for tablets. However, in rare cases, an item may become out of stock after an order is placed. If this happens, we will notify you immediately and provide alternative options or a full refund.

All prices listed on our website are in USD ($). BirdStore reserves the right to adjust prices, apply discounts, or modify promotions without prior notice.

6. Warranty & Product Quality

We stand by the quality and durability of our products. Most stylus pens come with a manufacturer’s warranty, which varies by brand. If you encounter any issues with your product, please contact us, and we will assist you in claiming the warranty or finding a suitable solution.

7. Customer Support

For any inquiries regarding your order, payment, or shipping, our customer support team is available to assist you.

    • Email: info@birdstore.xyz
    • Phone: (315) 497-0329
    • Address: 229 Hubert Smith Rd, Singer, LA 70660, USA

Our support hours are Monday to Friday, 9 AM – 6 PM (EST).

8. Changes to Sales Policy

BirdStore reserves the right to update or modify this Sales Policy at any time. Customers are encouraged to review this page periodically to stay informed about any changes.

Thank you for choosing BirdStore for your stylus pen needs! We appreciate your business and look forward to providing you with top-quality products and excellent customer service.